Returns & Exchanges
At Brick, we stand behind our high-performance electronics with a 30-day satisfaction guarantee. If your gear isn't meeting your expectations, we offer a streamlined process to ensure you get the right tech for your needs.
Initiate Your Request
Log into your Brick account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
Pack Your Tech
Securely place the electronic device in its original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your shipping box, ensuring any old barcodes are covered.
Inspection and Refund
Once our technicians verify the device's condition at our warehouse, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing